Shipping policy

Shipping Policy

At BoffBees, we’re committed to delivering your order as quickly, securely, and discreetly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

During promotions, holidays, or periods of high order volume, processing times may be slightly longer.

Shipping Locations

We currently ship within Nigeria.

If international shipping becomes available, eligible countries will be listed at checkout.

Shipping Timeframes

Estimated delivery times after processing:

Lagos: 1–3 business days
Other major cities in Nigeria: 2–5 business days
Outside major cities / remote areas: 3–7 business days

Please note that delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other factors outside our control.

Shipping Fees

Shipping fees are calculated at checkout based on your location and order size, unless otherwise stated.

From time to time, we may offer:

Free delivery on qualifying orders
Promotional shipping offers
Flat-rate shipping within selected regions

Any active shipping offer will be clearly shown on the website.

Discreet Packaging

Your privacy matters to us.

All BoffBees orders are shipped in plain, unbranded packaging with no product details or sensitive information displayed on the outside.

Order Tracking

If tracking is available for your shipment, you will receive tracking details once your order has been processed and dispatched.

Please allow some time for tracking updates to appear after your order has shipped.

Delivery Delays

While we do our best to meet all estimated delivery times, delays may occasionally happen due to factors beyond our control, including:

courier service disruptions
incorrect or incomplete delivery information
public holidays
weather or logistical issues

BoffBees is not liable for delays caused by third-party delivery providers, but we will always do our best to help you track and resolve delivery issues.

Incorrect Shipping Information

Please make sure your delivery information is accurate before completing your order.

BoffBees is not responsible for delays or failed deliveries caused by incorrect, incomplete, or invalid shipping details provided at checkout.

If you notice an error in your shipping address, contact us as soon as possible at Support@boffbees.com.

Failed Delivery / Returned Packages

If a delivery attempt fails and the order is returned to us, we may contact you to arrange re-delivery. Additional shipping charges may apply.

Damaged or Missing Items

Please inspect your order as soon as it arrives.

If your order arrives damaged, incomplete, or incorrect, contact us within 48 hours of delivery at Support@boffbees.comwith your order number and clear photos (if applicable), and we’ll work to resolve the issue promptly.

Pre-Orders or Delayed Items

If your order includes a pre-order item or an item with a delayed dispatch time, this will be stated on the product page. Delivery timelines for such items may differ from standard shipping estimates.